Vacancy details

UK | Basingstoke

This vacancy is now closed

Vacancy title
IT Assistant Intern (Undergraduate) - Basingstoke - Head Office
Business unit
UK | Basingstoke
Closing date

We have a vacancy for an Undergraduate to join us at our Head Office in Basingstoke for a 13 month IT Undergraduate placement.

What you will do

The main purpose of this role is to provide IT support and assistance to the IT users across the business through both standard processes and lateral problem solving. Your key responsibilities will be to provide 1st and 2nd line support to all IT users both in person and through telephone support, the escalation to 3rd line support within the IT team, and external bodies where appropriate. The role also requires the successful candidate to assist in the building and configuring of new smartphones, PCs, and Laptops. There may also be the opportunity to work on IT projects within the department.

What we are looking for

In order to fulfill the role successfully the following are some of the key skills and experience required:  

  • Demonstrable experience in building computers and installing software.
  • Networking, Windows 10, and MS office 365.
  • Good analytical skills.
  • Lateral approach to troubleshooting.
  • Right to work in the UK.

In addition, we are looking for:-

  • A self-motivated person, with a strong customer focus, and good time management and communication skills.
  • Demonstrable experience in troubleshooting issues for others.
  • High level of achievement in the first 2 years of their university degree in a technical related subject.

 What we offer

As well as providing a competitive salary and benefits package, Dynniq actively runs employee opinion surveys as part of our drive to provide a comfortable and supportive working environment. We will support your development and you will also receive:

  • 25 days holiday with bank holidays in addition.
  • Perkbox - employee benefits portal
  • Generous employer pension contributions if applicable.
  • Employee Assistance Programme
  • Life assurance up to 4x salary


Please apply by clicking on the link below.

NB: Dynniq has a responsibility to ensure that all employees are eligible to live and work in the UK, therefore successful candidates must have the right to work in the UK by the start of their employment. Dynniq is an equal opportunities employer. Please note, applications received after the closing date will not be processed. We reserve the right to close this advert early.
No Agencies, we will contact you if required.